How to you remove spend cap

LC3588 · ‎11-05-2024

Everytime I try and send a multimedia message it keeps saying not supported by network and fails to send, how can I change this

MI5 · ‎11-05-2024

@LC3588

You may have a spend cap preventing them or no mobile data turned on?

Use WhatsApp to send pictures for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Enlli · ‎11-05-2024

Check your spend cap is not set to zero.

MMS are chargable on O2.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

LC3588 · ‎11-05-2024

How to you remove spend cap

pgn · ‎11-05-2024

@LC3588 wrote:
How to you remove spend cap

Guide: Spend caps on O2 may help.

Some can be adjusted in your MyO2, @LC3588 - https://accounts.o2.co.uk/signin

Links to O2 Social Media Team here

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