switching update

[067239]

Hi, i have received my sim card, and is already on my mobile. How long does it take or do I need to do something regarding switching my number as appeared with the one which is supposed to be temporary. I am confused because your email came to me saying my new number is 7732774018 I want to get my old number asap works to me.

Thank you

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202