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Service in Belfast Very Poor (I'm being kind)

Anonymous
Not applicable

My service in Belfast has been appalling for a couple of weeks.  And it's not just me.  Texts need to be sent half-a-dozen times.  Calls missed, going straight to messaging.  Calls cut off mid-way.  No service at all (like right now).  O2 website says their service has 'no problems'.  Constant responses of 'Network busy'.

 

What's happening, and what's being done to fix it?  And when, please?

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perksie
Level 69: Guiding Light
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If there's nothing in service status you need to report it to O2.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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perksie
Level 69: Guiding Light
  • 27019 Posts
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  • 1614 Solutions
Registered:

If there's nothing in service status you need to report it to O2.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Thanks for that.  It's being going on for so long (a couple of weeks, solid, is 'quite long') and to so many people (every one of my O2 friends) that I suppose we all assumed it was so...bad... that someone... else had.               Noticed.             It.

 

Thanks again.

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perksie
Level 69: Guiding Light
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Registered:

The more that call in and complain the better.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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