Discussions & Feedback

[afedden]

I was wondering if anyone could help me with registering my sim-card. Its a new sim-card and every time I turn my phone on it says "unregistered sim". I've tried to ring the 02 number however it always says "call failed". I'm sure there is an easy solution but can anyone help?

[Strange_Visitor]

Is it a PAYG or contract SIM?

If PAYG have to topped up to activate it?

SV

[loopyloo]

sounds like the sim might be old (over 6 months old and never used)so may be disconnected now

[rachele]

Hi, I'm on a contract and need to register the new sim card they sent me as the old one doesn't work properly, but when I try to register the new one dial 202 to speak to O2 its says " Not registered on network"

[jonsie Level 59: Quartermaster]

You could use a landline using the contact number belo or possibly try the chat link in my signature.

From a landline

0844 809 0202

5p / min†