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Ofcom consuts on mid term price rises mobile landline and adsl

adamtemp64
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http://consumers.ofcom.org.uk/2013/01/ofcom-sets-out-proposals-to-tackle-mid-contract-price-rises/

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Bambino
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That will set them all off again wink

I DO NOT WORK FOR O2



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jonsie
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adamtemp64
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new t&c or just told at point of sale etc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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I am really annoyed. I have just received notification of my latest bill to find that the tariff has gone up. I called O2 to find out why I had not been informed, and they told me that notifications went into O2 shops in December and that it is in the terms and conditions of the contract.

 

Bearing in mind I don't go to O2 shops and have not got a contract (I just let it run on) this is an appalling way to treat a longstanding O2 customer. O2 clearly don't care much about their customers.

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perksie
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@Anonymous wrote:

I am really annoyed. I have just received notification of my latest bill to find that the tariff has gone up.


Everyone was told by email or text last November.

 

The details are here:

 

http://www.o2.co.uk/desktop/prices

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Anonymous
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@perksie wrote:

@Anonymous wrote:

I am really annoyed. I have just received notification of my latest bill to find that the tariff has gone up.


Everyone was told by email or text last November.

 

The details are here:

 

http://www.o2.co.uk/desktop/prices


And every time you logged into my o2

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Anonymous
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@Anonymous wrote:

@perksie wrote:

@Anonymous wrote:

I am really annoyed. I have just received notification of my latest bill to find that the tariff has gone up.


Everyone was told by email or text last November.

 

The details are here:

 

http://www.o2.co.uk/desktop/prices


And every time you logged into my o2


this was announced months ago so you couldnt of missed it

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MI5
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but no one from o2 came to my house personally to tell me slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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>>>>>>>>>>>>>>>>
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jonsie
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