My ******ing text messages

[DanK83]

How long do I need to wait until you pull it out and sort out my problem? Just lost £50 because I did not receive an important text.

I am waiting for you to solve this issue for a month. Now I want my last month's bill refunded !!!!!

[MI5]

@DanK83 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

[jonsie]

Anything here help?

Guide: Text Message Tips (not sent or received) 

[DanK83]

Thank you for your response and happy new year to you.
I know this is a customer-to-customer forum, but now I'll post my problem on every possible platform because it has been more than a month, and they have not been able to solve it.
Let others see it too.

Cheers

[MI5]

Welcome and good luck.