cancel
Showing results for 
Search instead for 
Did you mean: 

I Phone 6 promised after 1 day - 8 days later still nothing!!

Anonymous
Not applicable

Hi ordered an iphone 6 last week sunday, the website said the phone was in stock and would be delivered the next day.  8 days later i still havent received anything. im thinking of just cancelling the order all together this is a real inconvenience and you are selling false informartion on your website. 

 

if someone could get back to me about my order that would be great! 

Message 1 of 7
1,429 Views
6 REPLIES 6

Anonymous
Not applicable

hi

we are all customers here

sadly stock information can be misleading

only calling CS might be more helpful

or see if your local store has the phone in stock 

Message 2 of 7
1,425 Views

Anonymous
Not applicable
Hi

Ring O2 Customer Services. 202 for Contract to get a better idea.

People have cancelled and gone to CPW OR the Apple Store but you can't get the refresh tariff or the open code or friends or family discount if applicable to be eligible to get those perks.
Message 3 of 7
1,422 Views

Anonymous
Not applicable

that's what I did

I've cancelled my online order and took out the contract in store

Message 4 of 7
1,420 Views

Cleoriff
  • 123258 Posts
  • 826 Topics
  • 7473 Solutions
Registered:

So many problems still with this phone. Are you able to take a trip into your local O2 store or Carphone Warehouse and see if they are available there?

From massive responses on here this does seem a quicker route to get the phone..:smileysad:

Edited to add that many people have cancelled their order to go elsewhere...

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
1,417 Views

Anonymous
Not applicable

O2 have been downright lying about availability of the current range of Apple devices, and are showing no signs of stopping. Vote with your feet and get it elsewhere, otherwise they'll just carry on next year.

Message 6 of 7
1,394 Views

Cleoriff
  • 123258 Posts
  • 826 Topics
  • 7473 Solutions
Registered:

Relevant point Phill. Its as if they know their Refresh deal is the catcher....

I certainly wouldn't put myself through this type of stress again if it had happened to me...Smiley Surprised

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
1,376 Views