recent upgrade

[Anonymous]

Hi, ive just upgraded from an iphone to a samsung s6 and want to keep my number im getting directed to a page that asks for the new chip number but i cant find it anywhere? Is there an easier way

[MI5]

The serial number is on the sim package it came in.

[Cleoriff]

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=port_migrate&case=Port/Migrate%20In%20Form 

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

Have a look at these

Edit...Apologies. I have just read your post again..Duh me...

[version7point0]

If you are coming from an iPhone 5 or above and currently use a 4G SIM card you could just pop that into your new phone.

The new SIM should be in a blue pack with a white credit card sized plastic insert. This contains a triple SIM. You will need it in it's smallest form.

If you definitely do not have one either give customer services a call on 202 or pop into an O2 store who will be able to help.

Also if you have not done so you could get an O2 Guru to transfer your content or do it yourself if you have access to a computer.

Just download Samsung Smart Switch. Make a new backup of your iPhone on iTunes, then Smart Switch can copy your important things to your new device.