Solved: Samsung Galaxy S 2 Multi media Download problems

Anonymous · ‎20-12-2012

I'm hoping someone can help

My phone will do everything apart from accept multi media pictures. I can send them but not receive them.

A little grey box appears saying Download, I press it and says Downloading but nothing ever happens. After a while it goes back to Download.

I can receive and open emails with no problem.

The O2 guru emailed my lap top with a change of settings for my phone but that didn't work.

I've tried everything. Please help.

MI5 · ‎20-12-2012

Start with the basics and remove battery and SIM for 5 mins. Then try again. Make sure you have data enabled and turn off wifi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-12-2012

Start with the basics and remove battery and SIM for 5 mins. Then try again. Make sure you have data enabled and turn off wifi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎20-12-2012

Thanks very much. It worked

MI5 · ‎20-12-2012

Excellent

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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