Solved: bill still not had discount taken off

Anonymous · ‎29-01-2015

I'm struggling to afford my bill as I was told that my RAF discount would significantly reduce the bill amount I've paid my 2nd Bill and upon checking doesn't appear to be about to change by 3rd bill.

MI5 · ‎29-01-2015

Did you claim your discount within the first month of starting the contract?
http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎29-01-2015

It seems like I've been conned into believing my contract would be affordable just so the staff can claim their commission for selling a contract. Anyone been through something similar??

MI5 · ‎29-01-2015

Did you claim your discount within the first month of starting the contract?
http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎29-01-2015

If your having difficulty regarding your bill and any applicable discount etc I would suggest ringing Customer Services on 202.

o2 Customer Services Link http://www.o2.co.uk/contactus

They will be able to check your account for you.

O2

bill still not had discount taken off

Change surname on account

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen