on 26-01-2013 11:22
I have just got the Samsung Galaxy S3 mini, having previously used the Galaxy S original. However, some of my apps that I used to have, ITV player and Instagram to name 2 that I really want, say that they are not compatible with my device. Is there any way to solve this issue? My device has the latest firmware and is up to date.
Solved! Go to Solution.
on 26-01-2013 13:42
on 26-01-2013 14:02
"Device not compatible" error message in Google Play Store.
We are aware of an issue where some users receive a "Device not compatible" error message in the Google Play Store when trying to download Instagram, even though Instagram should support the device. Google is currently investigating this issue with the Google Play Store.
As a temporary workaround, Google suggests clearing the Play Store's data from your device and then attempting to install Instagram. To do this, go to Settings > Apps > All > Google Play Store > Clear data.
If this workaround does not resolve your problem, please complete this form.
on 27-01-2013 10:27
Thanks for the info - I had the same problem with ITV player a while ago on my old phone - what you have suggested is a bit beyond my skillset so I think I will just wait until they have sorted the problem and watch BBC Iplayer instead!
on 27-01-2013 11:54