@Motiv
You have an international roaming bar on your account.
O2 need to remove it so call them again.
There are also 2 levels of bar, so they may have removed one, but not the other.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
