O2 Community Forum

Porting existing number and changing from EE to O2

I'm putting new sim and get message "SIM network PIN blocked. Enter SIM network PUK" What is PUKMy phone is Samsung S9+ and I am keeping my number. Its a SIM only deal

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

Sim Card Price Increase

I renewed my Virgin broadband, TV and landline contract last month. Yesterday I got a text message from O2 telling me my monthly Sim only price was going up from ~£7.00 to ~ £12.00 a month. I went to the local O2 shop today and they told me this has ...

O2 billing

Account ************ mob *********** Initially received a sim card as part of joining Virgin media account several years ago. Reported sim card lost but was advised that deal on the mobile is no longer available for existing users, however going thro...

White Room Quiz Mon 13 May 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories PEOPLE PLACES NATURE LITERATURE The White Room Quiz is open to all members.Those wish...

Need MCK code to unlock my old phone for daughter,

Trying to unlock my old phone for daughter to use on different network. After ages on virtual chat yesterday I was sent the wrong thing. Today I just get message to say they are too busy. Help please

My data is not working

My data doesn’t work

Unable to make Competition that I won

Hello I’ve recently won a competition and am unable to make the date is there anything that can be done?

Extreme Order Confusion - what should I do?

Breakdown of the events so far. Wednesday 20th - Placed order and paid deposit. Received email regarding credit check, would hear back in 24hrs. Thursday 21st - Hear nothing. I wait. Friday 22nd - Call o2, put through to credit team, credit check is ...

I think someone it's trying to duplicate my account

Hi there, I've tried to log in app My O2, to see my bills, I've started my data to be sure it's gone log me in automatically, but for some reasons the app didn't do that for me. Because I couldn't remember my password, I've reset the password, but fo...