I have been on hold with 202 for 57 minutes now, I was on for 50 minutes
earlier and an hour and a quarter last week. I want to sort out my
payments. O2 ask me to call. How can this be acceptable customer
service?
Hello MDF, I am having a very similar experience - many hours - and have
also failed to get any help from the chatbot. I usually find chatbots
quite useful. There is an irony in a major communications company being
impossible to communicate with. I h...
