O2

I posted a message titled negative feedback early this afternoon. A thoughtful community member quickly helped by tagging me and someone called o2simon to get his attention. o2simon seemed eager to help but at the same time there was no acknowledgeme...

I requested that my old sim be transferred to a new pay monthly contract as I was told this wouldn't be a problem on the 15th of November 2021 by an o2 employee. Two days later I rang o2 to carry out my request. I was told by another o2 employee that...