O2 Community

Get help, share tips and chat

Pay Monthly and Pay & Go

Reply
Level 1: Joiner
WENXIN
Posts: 1
Registered: ‎26-09-2013
Accepted Solution

How to cancel my contract with O2

My contract has come to an end few months ago, but I failed to make a call to iphone customer service to tell them i want to cancel my contract. So it is still running. Is there any way to get out of O2 without a call?

Please use plain text.
bandofbrothers
Posts: 13,140
Topics: 445
Solutions: 1,562
Registered: ‎17-04-2012

Re: How to cancel my contract with O2

[ Edited ]
No you will have to dial 202 and speak to o2 customer services.

And give 30 days notice .

Right now you will probably be in a 30 day rolling contract.

If you want to keep your number ask for a PAC code.

You will then effectively end your O2 contract after giving the code to another network receive a final bill followed by a zero bill.

You must use the code within 30 days of issue.
iPhone 5s ~16Gb ~ iOS 7.0.6.
iPad Air 16Gb. iOS 7.1.1.
MacBook Air ~ OS X Mavericks.
Support Uk O2 Jobs.
Mea familia est mea vita.
Please use plain text.