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Sim Swap: a mini guide 2017 update

by lovemyphone on ‎16-07-2017 22:35 - last edited on ‎24-07-2017 13:25 by Community Manager (392 Views)

This is just a quick help guide for people who want help on doing s sim swap...


How to get your PAC 2017 Update

by MI5 on ‎24-05-2017 21:33 - last edited on ‎05-07-2017 10:15 by (2,375 Views)

Obtaining an O2 PAC Code.


If you wish to move mobile networks and keep your mobile number, you will need a Porting Authorisation Code (PAC) which is normally 9 characters long and in the format "ABC123456").

They are used by UK Mobile Networks to facilitate mobile number portability (MNP).


To obtain a PAC Code from the O2 Network you must [...]


My O2 - Website Guide

by PhoneChanger ‎04-11-2016 10:10 - edited ‎11-04-2017 14:54 (3,046 Views)

A guide to the My O2 Website 


How do I get to the 'Download Bill' page?

by gmarkj on ‎03-11-2016 13:48 (3,667 Views)

Use this handy guide to find out how to download your bills


How does O2 Refresh work?

by lovemyphone on ‎03-11-2016 13:41 (2,322 Views)

What is O2 Refresh and how does it work? Find out in this guide.


How can I pay my bill? or Ways to pay guidelines

by Cleoriff on ‎03-11-2016 13:36 - last edited on ‎22-06-2017 12:16 by (8,181 Views)

Check out this guide for help on how to pay your O2 bills


How can I sort out my network issues?

by adamtemp64 on ‎03-11-2016 13:30 (1,707 Views)

This handy guide helps you to troubleshoot your signal issues and what to do next.


International Roaming and Whats it all about.

by darrengf on ‎30-09-2012 19:48 - last edited on ‎08-06-2017 22:10 by (292,293 Views)

Roaming is when you are no longer able to Pick Up your home Network (O2-UK). This is normally when you are in another country. However, it is possible to pick up French Network when in the UK and the Irish Networks when you’re still in Northern Ireland...