About jtuk

jtuk · 28-12-2019

I have been a customer for over 12 years and have seen a gradual decline in the quality of connection in London. The past year has been the worst. Most of the time you can’t get on the Internet in Covent Garden or Oxford Street areas. I have complain...

jtuk · 13-12-2018

I hope someone can enlighten me. I just don't understand O2 refresh contracts as they seem to be now. I have been on refresh for years and changed my phone every year until last year because I just didn't like iPhone X as it was so I decided to wait ...

jtuk · 30-01-2018

Had anyone heard anything about the supposed replacement for the discontinued International Favourites add on?? When I last spoke to o2 they assured me that there was something coming in January which will be "just as good as the International Favour...

jtuk · 16-12-2017

Does anyone know which screen the o2 iPhone 8+ models has? A1897? Or some other..How does one find out?The reason I ask is that I had a look at one in an o2 store today as am due an upgrade on Monday and as can't stand the X my only option seems to b...

jtuk · 04-11-2017

As we all know O2 has taken upon themselves to discontinue international favourites and TUgo add ons. They sent a text some time ago saying international favourites will end but will work until end of November.2 days ago my add on stopped working. I ...

jtuk · 13-12-2018

It was called Refresh when I took it the first year they started offering it. Upgrade on Us was not the name they used then. It is only now that it seems to appear on myo2 app. They called it Refresh contract and they said you would be able to upgrad...

jtuk · 13-12-2018

That isn't the same at all. The refresh contract I have had always was that you could return your old phone after 12 months and then could get a new phone. "Upgrade on us"..... Now you can't get a new phone in 12 months unless you pay off the phone i...

jtuk · 30-01-2018

That is just rubbish. It would cost hundreds to be able to us as before on International Favourites where you had 3000 minutes for £10! This just shows how o2 have given up trying to give a good service and keep customers. My calls now would be 5p a ...

jtuk · 30-01-2018

Sorry for typos... No way to edit..

jtuk · 07-12-2017

Central London is hopeless! I spend most of my time in the West End and rarely do I enjoy any kind of speed. 4G comes and goes. Usually when you see 4G on screen as soon as you open Google etc it drops to 3G or even no signal.After they discontinued ...

O2

User Statistics

User Activity

Fed up with loss of internet

Upgrading refresh confusion

International Favourites replacement?

iPhone 8+ screen

International Favourites fiasco

Re: Upgrading refresh confusion

Re: Upgrading refresh confusion

Re: International Favourites replacement?

Re: International Favourites replacement?

Re: Rubbish 4G Speeds