O2

I ordered a new phone cause my old one is broken and I asked for a Samsung galaxy z fold 5 but says on my bills I got a iPhone 15and I haven't received it yet and I've been waiting almost a week and I'm through strated idk what to do

I got a phone call saying that I can get a deal on my contract and new phone but the phone hasn't been delivered yet and I haven't received any calls of it being delivered yet I got a package delivered but wasn't for me was a mistake and I sent it ba...