About Bigz

Bigz · 15-04-2020

10th orders not processing? Seems common issue. I saw multiple threads in this forum people having exactly same issue.I ordered iPhone 11 Pro max on Friday 10th and apart from usual contract email I'm yet to receive order confirmation email. Phone wa...

Bigz · 13-04-2020

I ordered iPhone 11 pro max on 10th April but still not received my order confirmation email. Usually email arrive within few minutes.It's scheduled to deliver tomorrow but my PayPal transaction (early upgrade fee) is still pending and it seems O2 no...

Bigz · 15-04-2020

@Eimear anyway did you saw the new iPhone SE?

Bigz · 15-04-2020

@Eimear CS rep said I can reorder again strait away (I think rep can do it ) but I decide to wait until they sort this cancellation.

Bigz · 15-04-2020

@Eimear call 202 from O2 connection and when ask by automated voice assistant tell "14 day cancellation" then system will transfer you to correct department. However lines only working 10AM to 6PM and expect long waiting time. My call lasted 47min (h...

Bigz · 15-04-2020

@Eimear called CS and sales team told me to cancel the contract and order again. Cancellation team put me through supervisor and he said it's a technical issue which need to solve by IT team. Order not processed and it's basically In a limbo. Cancell...

Bigz · 15-04-2020

@Eimear my order not arrived or processed. However I ordered same phone from different number today morning as a early upgrade and I already received dispatch email with tracking no.It's definitely issue with O2 order processing. I'm going to call so...

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Friday 10th orders not processing? Seems common issue.

No order confirmation email

Re: Friday 10th orders not processing? Seems common issue.

Re: Friday 10th orders not processing? Seems common issue.

Re: Friday 10th orders not processing? Seems common issue.

Re: Friday 10th orders not processing? Seems common issue.

Re: Friday 10th orders not processing? Seems common issue.