About Matt33

Matt33 · 12-05-2023

I have been unable to enable my wi-fi calling on my iPhone 12 Pro, receiving the message "To allow Wi-Fi calling on this account, contact O2". I have also been unable to activate apple watch airtime through the watch app receiving the message "Your O...

Matt33 · 04-06-2023

Hi @pgn, I have seen that you have had some previous experience with Apple Watch airtime… I’m having problems with activating wireless calling which I believe is a precursor to airtime, do you have any suggestions? o2 have stopped responding suggesti...

Matt33 · 03-06-2023

Hi @MI5, No one has come back to me after the 5-10 days, the latest twitter exchange over 8 days has ended with them saying the firmware I have doesn’t support these features. Is that pretty final as you are aware? thanks for your help this far.

Matt33 · 18-05-2023

Hi @MI5 I have spoken to customer support again and they have now said that they are trying to add the bolt on their end, but they are receiving an error. They have advised that it’s been referred to the tech team and should take 5-10 days to be look...

Matt33 · 16-05-2023

Hi @ColinO2, do you have any info on activating wi-fi calling on the new My 02 portal?-Thanks

Matt33 · 12-05-2023

@MI5 Not there... and I have no device name under my mobile number

O2

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Unable to enable Wi-Fi calling & Apple Watch Airtime - O2 not sure

Re: Unable to enable Wi-Fi calling & Apple Watch Airtime - O2 not sure

Re: Unable to enable Wi-Fi calling & Apple Watch Airtime - O2 not sure

Re: Unable to enable Wi-Fi calling & Apple Watch Airtime - O2 not sure

Re: Unable to enable Wi-Fi calling & Apple Watch Airtime - O2 not sure

Re: Unable to enable Wi-Fi calling & Apple Watch Airtime - O2 not sure