O2

Hi how is everyone finding the customer service at the moment? I spend 40 mins before i got through to someone, trying to obtain my PAC code, but because my accounts inst set up properly, i cant access the my02 app, apparently i also don't have a reg...

Trying to get my pac code… sent a text requesting my pac code, got a reply, saying as I’ve got two numbers on the account i have to either call or obtain it via the website, shouldn’t it be intuitive enough to realise that the phone you’re texting on...