O2

I placed an order for a new line with O2 they took the upfront payment and I had an order confirmation number with a green tick saying you're all set and ready we will email when your phone is being sent out. 30, seconds later I had an email saying '...

Does anyone know when using o2 switch up in store if you're still charged the upfront cost of the phone? I see the pixel 8 pro online has an upfront cost of £30, is this still payable when using o2 switch up in store or is it waived as it's classed a...