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AS-NBC · 17-11-2021

I have my new pay monthly SIM from o2. I have a PAC code from Plusnet who I am leaving. How do I give o2 my PAC now that I have already received the SIM. Guidance online and in the comments here directs me to how to get the code (which I have) but st...

AS-NBC · 17-11-2021

Hi @Cleoriff - thanks for the response. I had found that information on the site and getting the PAC code wasn't the issue, it was then giving it to o2. As you suggested, you can call, but this is a voice recognition service and it took a few attempt...

AS-NBC · 17-11-2021

Hi @TallTrees - thanks for the response. A port in was indeed what was required. The post the you link to does have a section 'to port into o2' and the example given is for after an order has completed, so seems closer to my situation. Clicking throu...

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