About RobK

RobK · 27-01-2023

This months bill seems a bit high so I've logged into my account and my data plan shows as free and the Bolt-On that I have (which I'd removed months ago) is also showing as Free and I cannot remove it, I'm assuming there's a mess up somewhere as why...

RobK · 21-11-2022

We moved house to our current location and have never had a decent signal, I've reported it many times and just told there's an issue with a mast near you, for 2 years!!??This coverage checker says I should have a good 4G but if you look at the top I...

RobK · 09-08-2021

We haven't had any o2 signal at home for months now, our broadband is rubbish so calls over WiFi are very hit and miss.I have reported this many times and all I get told is "there's a mast down, we'll keep you informed", and I get the same email over...

RobK · 06-08-2021

Since moving from ID to o2 none of my TXT msgs go as iMessage instead they go as a Green SMS, the phone is connected to Wifi and data.I have turned off the option to send as SMS but it still sends anyway...iPhone 12 pro.Any ideas?

RobK · 04-08-2021

HiA few weeks ago I moved from ID/Three to o2, I supplied my PAC code and all seemed fine apart from when anyone on the ID/Three network calls me it still goes to my old ID SIM card (I have it in another phone) so I have to carry 2 phones around with...

RobK · 27-01-2023

I'm being charged 7.99 for something that shows as Free in my account.

RobK · 27-01-2023

I have checked my bill, there's no call charges, I hardly make any calls.Regardless of it being a Bolt-On or Extra, I cancelled it ages ago, it's now back and I'm being charged for it although it shows as being Free in the app.If my Monthly plan is £...

RobK · 09-08-2021

ok, fair enough... I wasn't aware it can take sooo long, maybe they need to re-evaluate mast placement if they can't gain access when they need to.Is there a way to see where the faulty mast is physically located and I'll go and knock on the farmers ...

RobK · 06-08-2021

ah thanks, yea my phone wasn't set to send and rec from my number, only email addresses, now working.

RobK · 06-08-2021

Anyone?Perhaps the only option is to get a brand new number but that will be a major issue due to the change....

O2

User Statistics

User Activity

Excessive Charges and bolt ons

No coverage - for nearly 2 years!

No signal for months, mast down??

iMessage not working

Transferred from ID/Three to o2 but some calls and messages go to old ID SIM

Re: Excessive Charges and bolt ons

Re: Excessive Charges and bolt ons

Re: No signal for months, mast down??

Re: iMessage not working

Re: Transferred from ID/Three to o2 but some calls and messages go to old ID SIM