Hello I used to be a pay monthly customer and I have recently changed to
pay as you go. I have topped up twice this month and still I cannot
receive or make calls. I am abroad and I have my roaming data on. What
do you think is the issue?
Yes I wanted to keep my old number so the sustomer service informed me
to use the new card I have received (pay as you go) and that they will
transfer my old number to the new one (althouhg the new pay as you go
card had a different number on it ) Wh...
Hey They have send me a new pay as you go card and I am using this one.
When I log it in my O2 I do not see details of my old contract so
everything should be disconnected and for me to be ok to use the pay as
you go card. I am in Greece and my netwo...
Thank you for your answer I am in the EU and I did not had any issue
before (when I was paying monthly). I cannot call from my mobile the
customer service team neither chat with them. Any ideas how to reach
them and solve the issue?
