This has been going on for six weeks, after much wrangling with 02 they
say it must be samsungs fault. I dont undersrand why either if them cant
unlock my phone? It works with 02 sim just not other.
I have moved abroad and have attempted to put a new sim card into my
phone from a different network. It keeps asking for the PUK but says
unsuccessful. I asked 02 to unlock my phone and got an email saying it
was unlatched (is this the same thing) th...
I keep getting messages that I have £0.00 on my phone even though I
topped up £10.00 yesterday and haven't used one bit of data or any
calls. I see it has gone out in my bank account so where is my money?
Webchat were useless as they say they can do ...
The shops are shut and the website is a nightmare. There doesnt seem to
be anywhere that I can click on to cancel my contract and nobody
answering the phones. How do I do it?
That's strange as I hadn't put the code in that many times and always
put the numbers in correctly. Also hypothetically if it was hardlocked
why would the 02 sim still work?
It won't let me do that. It asks me what I want and doesn't give me a
list of choices. It then says goodbye and hangs up. Webchat was a
nightmare, went through three different people who drove me insane. Ship
said they can't help me but helped my wif...