Changed my tariff from unlimited to 30gb data a month and surprise,
surprise, the data speeds have gone up to over 140mbs per second. When I
had unlimited data, was lucky to have over 20mbps. So does 02 restrict
speeds on the unlimited data plans?
Hi guys, I use a oppo find x2 Pro and I get 5g on the signal
notification, but my word is the 5g slow! I can only average about
20mbps maximum, download speed, is this right? I thought 5g was meant to
be faster am I missing something ml
So last week I got a new phone from 02,via the refresh package's.
Unfortunately the phone has developed a fault and I need to return it,
within the 14 day period. Now I have read the returns policy but it's
not very clear. I just want to exchange the...
Hi again I have a question. I recently upgraded with 02 and had to pay
off the device plan for the contract, as still had a year to go and then
upgraded. But now have decided to cancel the upgrade. What then happens,
does 02 then refund me the money ...
I can't wait to leave at the end of my contract because of this. I never
use over 10gb a month, but it's always slow and never above 20mbps, no
matter how much I've used so what a waste in having unlimited data!
Hi many thanks, I am sure I read somewhere, we're it mentioned that due
to covid 19, we cannot return to the store handsets we've already opened
and these needed to be sent back via post? If not great, I can go to the
shop tomorrow for an exchange..
Thanks guys still confused, so if I paid the device amount and cancel
the upgrade, does that then mean I get back the device amount I paid as
I want to revert back to the previous contract?. Sorry for sounding
thick.
Have read that link and this section confuses me a bit "If you return
your order within 14 days, we’ll give you back all the payments you’ve
made, apart from any buy-out fee from your previous contract or any
express delivery charges."Does this mean ...
