About Hdavey17

Hdavey17 · 20-09-2018

Currently pay £18.72 pm and get 3gb of data + 3gb data bolt on. 500 minutes & 500 txts. Never need extra minutes or texts so not an issue. However some months I need a bolt on for data. It’s quite expensive, so thought I’d look into changing my tarif...

Hdavey17 · 16-05-2018

I currently pay £10 per month for my handset on a monthly contract. I want to increase this payment, can I do this easily?

Hdavey17 · 11-05-2018

I’m confused. I bill is usually due 21st of month. I’m looking to change tariff so I get more Data (6gb to 8gb). I’ve been told I can do this now 8 days before next bill is due. Then my bill due 21st will be old tariff pro rata/new tariff pro rata, w...

Hdavey17 · 06-12-2018

This issue with the network is causing problems with calls. I am unable to make or receive calls, no data coverage, text messages not working. Do we have any idea on a timescale of when things will be back up running? Will we receive any credit to of...

Hdavey17 · 20-09-2018

Sorry, I wasn’t verbally attacking you, I appreciate the reply. It just seems a silly response. I ask for a tariff with more data allowance, they offer one with less.Who would actually agree to this tariff change?

Hdavey17 · 20-09-2018

I think that is a ridiculous alternative to even suggest to me. I’ve been an O2 customer for over 13 years now but I’m slowly learning that customer loyalty is meaningless nowadays.With all the competition on offer nowadays you would think they would...

Hdavey17 · 17-05-2018

I was told on live chat that they could change the tariff next day. If they couldn’t do this then they should not say they can. It should make no difference what so ever if this false information has been given on live chat or over the telephone.

Hdavey17 · 16-05-2018

Yes but............I did end up upgrading to the higher cost tariff. I was told by agent it would change at Midnight on 13th May, checked the following morning and it was set to come into effect on my next billing date. Not what I was told by the age...

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User Activity

Looked into changing Tariff and what I was offered makes no sense!

I want to pay higher installments to pay handset off

Pay Month in Advance for tariff change

Re: O2 Network Issues - 6th December 2018

Re: Looked into changing Tariff and what I was offered makes no sense!

Re: Looked into changing Tariff and what I was offered makes no sense!

Re: Pay Month in Advance for tariff change

Re: Pay Month in Advance for tariff change