O2

96 year old Mum in Care Home 75 miles away and no access for two years until a few weeks ago. Mobile and SIM set up years ago but recently failed (I suspect it had been dropped in coffee or something worse). Set her up with new phone and SIM on anoth...

Mother (96) in a home 75 miles away has a phone which is paid from my bank account. It does not show up on my O2 account (my wife's does). I need to change plan and possibly phone. She can't manage text or email from O2 and I can't visit in person co...