About Eklevaya

Eklevaya · 22-07-2017

I have been an o2 customer since 2010 - and have complained about the way my Insurance claim was handled by O2 customer service / O2 insurance ( which is incidentally with Brighthouse ??) Been waiting for 12 days now. Has any one else had any resolut...

Eklevaya · 11-07-2017

I am an O2 customer - and I had unfortunately dropped my Ipad pro, with subsequent damage on Saturday . 1st July'17. I pay insurance for the same - and hence made a claim for the same on 2nd July'17. DPD courier was arranged to pick up the damaged Ip...

Eklevaya · 29-07-2017

# O2 Customer service Perhaps you need to look at alternative service providers. When not satisfied with the customer service representative - speaking to a supervisor / higher authority to escalate a matter is a fundamental right of any paying custo...

Eklevaya · 28-07-2017

Called O2 Insurance Helpline to check the status of my complaint today also - 18 days in a row !! Informed its still under investigation - while I continue to pay for the contract none the less, without using the replacement Ipad ( kept in its sealed...

Eklevaya · 24-07-2017

@jonsie - Thanks! Well now that I have written to O2 CEO - something should work, or else O2 is definitely not a destination for consumers.

Eklevaya · 24-07-2017

Called O2 Insurance Helpline to check the status of my complaint today also - 14 days in a row !! Informed its still under investigation - while I continue to pay for the contract none the less, without using the replacement Ipad ( kept in its sealed...

Eklevaya · 24-07-2017

Been in ' conversation' with O2 customer care for the last 15 days. No resolution on my complaint. Emailed the CEO - something seems to be stirring now. Recommend the same. Eklevaya

O2

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# O2 customer care - no resolution after 12 days of complaint

O2 insurance - annoyed

Re: Voicemail nightmares

Re: O2 insurance - annoyed ( similar experience - any one ??)

Re: # O2 customer care - forget it. email CEO instead

Re: O2 insurance - annoyed ( similar experience - any one ??)

# O2 customer care - forget it. email CEO instead