Twice, Customer Service promised me to refund the wrongly charged fee
(195 Pounds). Unfortunately, despite the assurances, the money did not
reach my account. Should they be punished for deceiving people? How to
make them do it?
I have the same problem, but I had to submit a complaint to the
Ombudsman Service because they cheated me twice in the chat, and they
still did not give me my money ...
Live ChatNileshG undefinedSun 2 Jan15:13Welcome to O2.Sun 2 Jan15:13You
are through to NileshG.Sun 2 Jan15:13HelloSun 2 Jan15:13Hello Kris, Good
afternoon, I hope you are well. It's NileshG here, how can I help you
today?Sun 2 Jan15:13Can you read it...
