Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
423 PostsActivity in Welcome & News
Resolved! what is the point of having O2 if I cant get a signal at home?
I live in the Swansea area. I have no signal or reception at home. The map says I have excellent coverage but this is a lie. Whole areas of Swansea have black spots where I cannot use my data. I cannot get ANYONE at O2 TO HELP. Any ideas before I cha...
Santander OTP not being received after switching to O2
Hi, I've just switched to o2 from Lebara this week on a pay monthly contract, porting my old number across. I've been trying to log on to both mobile and online banking with santander, but it requires receiving a one time passcode to my phone number....
Poor signal
Despite being an O2 customer for decades, my phone is not fit for purpose. I cannot use it for calls or internet at: my local town, near my children's school, my carpark at work, on the route home from work, in a main town slightly further away. This...
Can 4G calling be used on devices that were not bought from 02?
I have replaced a Samsung Tab Active 2 (which O2 told me was not capable of making 4G calls) with a Tab Active 3 (Which the O2 IMEI check said was compatible.)However, it now appears that not only can I still not make 4G calls (the option does not sh...
dpd pin code
hi good afternoon i was supposed to get my upgrade today but unfortunately didn't receive it because the dpd pin code was sent to the wrong number
Resolved! Voice and Data issue with new Galaxy A26
I've recently changed my phone to an A26, it's constantly losing call and data connection. I've been with 02 for over 15 years (same address) and I've never had this problem before and don't have the same problem with my work provided handset (EE, sa...
Community Rewards: April 2025
Afternoon all On this bright and sunny Friday afternoon, it's time to announce the latest Community Rewards Please find more information below on the O2 Community Rewards for April 2025 below. These are now separated into three different categories G...
Resolved! O2 Open discount error
i am trying to add O2 open discount but its coming up with error message. any ideas how to resolve this? B
Bigger benefits – Just for being with both Virgin Media and O2
Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
Resolved! Voicemail pin number
Just returned to O2 for sim only monthly and have received a voicemail from “Network Provider” asking me to set a PIN number so I can access voicemail from any phone. Sounds like a scam but not sure. Don’t want to have the facility but can’t even del...
