Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
cancel
Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Welcome & News

See what’s new in the O2 Community and discuss the latest O2 news.

418 Posts

Tech Support

Do you have a technical issue? Ask our community members for help and support.

10344 Posts

Volt

Get help and support from other community members with your questions about Volt

705 Posts

Activity in Welcome & News

No caller ID on incoming calls

My Motorola G84 won't display the caller ID on incoming calls even though they are in my phonebook. After a missed call I get a text saying who called and that I missed their call. I never had this issue until I swapped from virgin to O2

EMB61 by Level 1: Joiner
  • 61 Views
  • 2 replies
  • 0 kudos

replacement esim

Hi, my phone has a technical fault so I can't accept or make phone calls. I have a temporary phone I'm trying to set up, but I need to transfer the esim. I can't call O2 to sort it out and the chatbot wont help. I'm at home, I'm disabled and can't le...

LauraJG by Level 1: Joiner
  • 75 Views
  • 3 replies
  • 0 kudos

Resolved! Imei block removal help needed

I'm having trouble with o2 removing a imei block on a phone I lost, then found a day or 2 later. 2 requests submitted each 24 hrs apart. Told both times it went through and will be working by the end of the 24 hrs. Both times it hasn't unblocked the ...

Can’t activate esim

Hi. I cannot see an option in settings to activate eSIM, therefore the QR code isn’t working when I scan it. Tariff changed yesterday.

Kieran78 by Level 1: Joiner
  • 7849 Views
  • 6 replies
  • 0 kudos

Roaming in Finland - Honor Magic V3

I arrived in Helsinki on Saturday but roaming did not automatically switch on.i spent several hours at the hotel and eventually set a network manually and it worked I travelled to a different part of Finland and on landing again no internet. I have t...

GPD by Level 1: Joiner
  • 109 Views
  • 2 replies
  • 0 kudos

voicemail saying full when empty

My Voicemail is saying full when it's empty. I've changed phones and I've still got the same issue. My phone is iphone 15. I've been onto 02 numerous times over past four months but nothing gets done to fix the issue. Help appreciated.

SimonRitch by Level 1: Joiner
  • 1581 Views
  • 17 replies
  • 0 kudos

ESIM - why do I now have two ‘lines’?

I’ve just installed a new esim and I now have two lines and two sims showing my primary ‘line’ shows my mobile number but I can’t use it to make any calls or get mobile data. I can only receive and make calls and get mobile data using the ‘travel’ si...

123Reedy by Level 1: Joiner
  • 3532 Views
  • 6 replies
  • 0 kudos

Using my phone abroad

Hii I have tried making a call from Sri Lanka to uk and I am getting a message saying my phone is temporarily suspended , I have purchased a SIM card whilst I am here can you help please

PAC code

i am having trouble porting my vodafone number over to O2?

rob50017 by Level 1: Joiner
  • 74 Views
  • 1 replies
  • 0 kudos

Resolved! Need HELP to Unlock my Samsung Galaxy A15. I am abroad

Hello, can someone/anyone assist me please? I had to purchase a new phone while visiting Edinburgh, Scotland last summer as my phone just mysteriously died when I arrived there. It was traumatic! Nevertheless, I am back in the USA and would like to u...

Charm by Level 1: Joiner
  • 504 Views
  • 4 replies
  • 0 kudos