Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
cancel
Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Welcome & News

See what’s new in the O2 Community and discuss the latest O2 news.

424 Posts

Tech Support

Do you have a technical issue? Ask our community members for help and support.

10682 Posts

Volt

Get help and support from other community members with your questions about Volt

728 Posts

Activity in Welcome & News

eSIM Service Down Since Early Morning

I am an eSIM user. Since around 6:00 AM today, I have had no signal at all. Even now, I still can't get any signal. I have already restarted my phone multiple times, but it hasn’t helped — the signal is still not coming back. I also went to an O2 sto...

DingLeung by Level 1: Joiner
  • 453 Views
  • 16 replies
  • 0 kudos

Can't make calls

I'm leaving o2 on Friday 4th July, why has my calls and text stopped working today?

Number not recognised

I have recently noticed that occasionally number I contact seem to failing with the message "the number you are calling is not recognised" and occurs for both mobile and landlines. Any thoughts?

Jetz by Level 1: Joiner
  • 57 Views
  • 3 replies
  • 0 kudos

Cannot make or recieve calls

started this evening, noticed around 8pm when someone tried to call me but they received a message 'number not recognised'.3 other members of the family are with o2 and all seems to be working fine.I have switch flight mode on/off and also restarted ...

Jetz by Level 1: Joiner
  • 670 Views
  • 26 replies
  • 1 kudos

No internet connection on 4 5 G in Europe

I have just returned for some travel to Europe including Italy, Greece and Spain. In the absence of Wifi I was able to get 4 or 5G but with no internet connection so couldn't use Google, WhatsApp, etc Can't understand this and would welcome an explan...

No network for 2 days

I have had no network for 2 days affecting 2 numbers on my account called and told there is no issue and investigation takes 5 days I cannot be without a phone I rely on these devices for work and need better support

J88joe by Level 1: Joiner
  • 55 Views
  • 1 replies
  • 0 kudos

Service

I have recently switched my 02 sim to a Samsung s23 but I'm really struggling with signal. Phone is constantly showing no service or emergency calls only. Noone can get through to me? How can I fix this

Sc17 by Level 1: Joiner
  • 91 Views
  • 4 replies
  • 0 kudos

No mobile network

So I have no mobile data - calls keep failing, can't send or receive texts and can either get 3g or E but nothing else. Dropped out about 9pm last night but my daughter is on the same contract and hers works fine (she was in the same car as me so don...

KC1999 by Level 1: Joiner
  • 249 Views
  • 10 replies
  • 0 kudos