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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1574 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 25281 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17060 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 52101 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 283123 Views
  • 3219 replies
  • 12 kudos

O2 uses tech to open 'future stores'

O2 to reopen stores in across England from 15th June with new layouts and virtual queue system to save customer waiting time NHS staff and care workers offered queue jump priority access Followed by personalised O2 Guru appointments to fast track rep...

Chris_K by Former Staff
  • 1595 Views
  • 1 replies
  • 0 kudos

Friday feast: Save £10 on Uber Eats via Priority

!!! MASSIVE AND TASTY NEWS ALERT !!!!!! MASSIVE AND TASTY NEWS ALERT !!! Put down the oven gloves and step away from the stove. Your Friday night dinner is sorted with Uber Eats. Whether you’re dreaming of dumplings, craving a korma or just fancy fis...

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Chris_K by Former Staff
  • 3500 Views
  • 3 replies
  • 0 kudos

Launch of the Samsung Galaxy A41

Hey guys, some cool news after the long weekend. The Samsung Galaxy A41 is now available on O2. And look at it! See the bigger picture Indulge in the crisp detail and vivid colour of your favourite blockbusters and beautiful boxsets. The Galaxy A41 m...

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LukasB by Former Staff
  • 2675 Views
  • 3 replies
  • 0 kudos

Kids are out-quizzing their parents!

Hey everyone, We have a very popular weekly quiz on the community hosted by Mi-Amigo which has really helped to bring our community together in spirit of friendly competition Some recent data released by O2 has shown that this same friendly competiti...

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Martin-O2 by Former Staff
  • 2095 Views
  • 2 replies
  • 0 kudos

New Motorola Edge Launched

Hi everyone, and the good news keep coming today - the Motorola Edge is also now available on O2! Unleash the best entertainment at the speed of 5G and snap incredible pics with the 64-megapixel triple camera. Read a bit more below on what the Motoro...

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LukasB by Former Staff
  • 4165 Views
  • 6 replies
  • 0 kudos

General update on Community & CS

Hi everyone, I hope you're having a good week so far and keeping safe. We haven't had a chance to post our usual monthly community recap topic for a while due to the current situation, but thought it would be great to end the week with a general upda...

Marjo by Former Staff
  • 1529 Views
  • 1 replies
  • 2 kudos

Huawei P30 Lite New Edition Launched

Hi everyone, Good news - the Huawei P30 Lite New Edition is now available on O2! You can get it in Midnight Black or Peacock Blue. Which colour do you prefer? Read a bit more below on why we like this new device! Up your photography game The Huawei P...

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Marjo by Former Staff
  • 4153 Views
  • 6 replies
  • 0 kudos

NEW Huawei Y5 Launched

There is no end in sight. O2 have been busy getting all the new devices ready. The Huawei Y5 is also now available on O2! Here’s a bit more about why we love the all new Huawei Y5 Perfect snaps and selfies with the 13MP main camera and Selfie Toning ...

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LukasB by Former Staff
  • 2982 Views
  • 4 replies
  • 0 kudos

O2 gifting smartphones to most vulnerable

‘Community Calling’ – a partnership between O2 and Hubbub invites people to empty their drawers of old phones to pass on to the digitally excluded The trial will initially see 800 refurbished smartphones and O2 Pay as you Go SIM cards distributed to ...

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Chris_K by Former Staff
  • 2950 Views
  • 3 replies
  • 1 kudos

Huawei Y6s is now available on O2!

Hi guys, Even more good news today regarding new and exciting devices. The Huawei Y6s is now available on O2 and you can choose from either Starry Black or Orchid Blue. Here's some more info on what we like about this phone! See the big picture Playi...

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Marjo by Former Staff
  • 4348 Views
  • 5 replies
  • 0 kudos