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Why O2? Tap here to find out

Former Staff
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You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options.


Well, we're here to highlight some of the key reasons for choosing or staying with us - from helping to save you money, to getting access to once-in-a-lifetime and money-can't-buy experiences.




Faster Virgin Media broadband, double O2 mobile data. On us. Enjoy exclusive benefits when you’re with both Virgin Media and O2.


VoltBens.pngBenefits for your entire household. When your household’s with both of us, you’ll enjoy double the mobile data on every eligible O2 Pay Monthly plan in your household, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home or on the move.

All on top of lightning-fast speeds, reliability and great rewards with Priority and Extras from O2.




With Priority from O2, you’ll get access to a range of exclusive offers that can save you money every day. From free drinks and money off meals to gym passes and VIP tickets there’s something for everyone.


Get Priority Tickets to 1000s of gigs and events across the UK, up to 48 hours before general sale, on O2

Priority is our way of saying thanks. It's exclusive to VMO2 customers and brings you great offers from high street brands, tickets and experiences, as well as access to the best in entertainment.


Get the free app for quick and easy access to Priority whenever you like. Select your app store or text PRIORITY to 2020.




Save on your bill with Airtime Rewards. Help pay your phone bill with Airtime Rewards. Just visit My O2 and download the app, then shop with over 100 selected retailers, like Boots, Argos and Greggs to get cashback to help take money off your bill





O2 is the only major network that lets you roam freely in the EU, up to 25GB . Your mobile plan works just like it does at home.


If your UK monthly data allowance is over 25GB, you’ll have a Roaming Limit of 25GB when roaming in our Europe Zone. This means you can use up to 25GB of your allowance at no extra cost. We’ll text you if you’re getting close to the limit, and again if you reach it. You can still use data if you reach our Roaming Limit, but you’ll be charged




With our custom plans, you can choose how much to pay upfront, and spread the cost of your monthly bill.


We’re putting you in control, so that you can design a plan to suit your needs. Choose how much to pay upfront, and spread the balance for up to 36 months to keep the cost down – or choose as little as three months if you want to pay it off quicker. Then, simply pick your data allowance. You can even change it every month if that’s your style.


This is all part of our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Your Pay Monthly bill will still be split into two parts – your Device Plan is the cost of your phone or tablet, and your Airtime Plan is the cost of your data, texts and minutes. You’ll just need a monthly rolling Airtime Plan for the length of your Device Plan


All of our new O2 Refresh tariffs are flexible, meaning you can change your airtime tariff up or down, once a month.




Existing customers can always get our best deals, same as new customers. All our offers are the same whether you’re new to joining us or upgrading to the latest device.




Pay off your phone and upgrade anytime. With O2 Refresh we automatically lower your bill when you’ve paid off your phone. So you won’t pay for a phone you already own.


O2 Refresh splits your Pay Monthly bill into two parts. The Device Plan is the cost of your phone or tablet, and the Airtime Plan is the cost of your data, minutes and texts. You can recycle your device at any time, and put the cash towards paying off your Device Plan, enabling you to upgrade early.




Choose an Extra for up to 6 months, on us. When you take out selected O2 Refresh phone, tablet and sim only contracts, you'll get to handpick an extra for up to 6 months, on us. Whether you’re into TV and movies, music, meditation, books, or audiobooks, or you want to keep in touch with loved ones overseas, you can find an extra that’s perfect for you.

  • Disney + - The Stories you love, whenever you want. Disney + brings you Disney, Pixar, Marvel, Star Wars, National Geographic and Star. All in place.
  • Amazon – Get up to 6 months of an Amazon service. Choose either Prime, Amazon Music Unlimited or Audible.
  • Cafeyn – Read or listen to your favourite magazines and newspapers
  • McAfee – Keep your device safe and secure
  • International Bolt On – Call international numbers from 1p a minute
  • O2 travel Inclusive – Roam across 27 countries outside of Europe inc USA, Canada, Australia, New Zealand and Mexico



Visit one of our 1000's of hotspots and then just look for O2 Wifi in your settings.

Checking emails. Uploading photos to Facebook. Watching videos on YouTube. Whatever you’re into, get online for free. All you need to do is connect to one of our hotspots. We’ve got thousands nationwide, so there’s no need to eat into your mobile data.

And if you’re an O2 customer you can get something a little extra. You’ll get the best possible connection by using one of our thousands of hotspots with Wifi Extra.

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Message 1 of 3

Level 76: Forum Legend
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Impressive list of benefits! However, I am extremely surprised to see O2 WiFi and WiFi Extra in there, given VM is retiring their out-of-home WiFi, or so their letter to me about my RPI increase next month says:


@Martin-O2 can we get a tag for this so it can be referenced any time someone is asking why O2 rarely price-match the resellers and, for example, uSwitch? Something like #ben would be great!

Oh, and what about Switch Up, that may cost a bit more, but is another plus of O2 for the techies and those who desire the latest phone every 6 months! 


Message 2 of 3

Former Staff
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@pgn sure thing, I'm going to get some short links for a few of the main posts on this board. I'll give you a shout once they're live. 🙂

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