07-09-2018 12:19 - edited 07-09-2018 12:22
07-09-2018 12:19 - edited 07-09-2018 12:22
Hi everyone,
Samsung lovers, rejoice! The new Samsung Galaxy Watch is now available to order in three stunning Colours: Midnight Black, Silver and Rose Gold.
Are any of you interested in getting this Samsung Galaxy Watch? Which colour would you get, and which feature do you like most? Let us know in the comments
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on 07-09-2018 12:25
on 07-09-2018 12:55
on 07-09-2018 12:55
Hi @Jmf1488, we don’t currently support eSIM, so we’re not ranging the 4G/LTE version of the Galaxy Watch at present. If or when that changes though, we’ll let you know.
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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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on 07-09-2018 13:04
on 07-09-2018 13:04
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 07-09-2018 23:05
Oh well. looks like i'll be leaving O2 and moving to EE once they release the LTE e-sim version, unless O2 actually decides to change their minds and start using e-sims for consumers.
It's strange that this post:
https://www.o2.co.uk/business/iot/connectivity/esim
seems to show they are keen to help businesses out with e-sim connectivity but not for consumers.
Surely if the technology is available to businesses then it should be available to us consumers as well?
on 08-09-2018 18:21
Do you still have in stock?
is there any chance to deliver it on Monday to this postcode PL277BX?
Many thanks
on 08-09-2018 18:43
on 08-09-2018 18:43
@teente wrote:Do you still have in stock?
is there any chance to deliver it on Monday to this postcode PL277BX?
Many thanks
You'll have to call customer services as we are all customers here http://www.o2.co.uk/contactus
on 10-09-2018 18:10
on 11-09-2018 09:07
on 11-09-2018 09:07
Thta's very exciting @teente! Come back and let us know how you like it afterwards
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 11-09-2018 11:52
on 11-09-2018 11:52
First of all sorry for my english
And it is happened AGAIN!
/Hope some responsible person read this/
07.09.2018 I ordered a Samsung Galaxy Watch from O2`s website LINK
You can see it is says its IN STOCK... happy days.
£299.00 for the Silver 46mm watch + 6.99 for a delivery.. its £305.99 also happy days, click order.
After giving all, the details and select the home delivery next day delivery any time option, the money come off from my debit card... happy days
By the way, no email or SMS about the order... just an order information straight after i pressed the pay button...
Went sleep very excited, knowing its coming on 08.09.2018/saturday/
Next morning want to check the status of the delivery of my order... cant find nowhere. hmm... time for a Live Chat.
Its ends up my order been cancelled by O2 saying its out of stock and they can deliver it soon as they have it stock. (so why is the website still saying is in stock?)
Anyway i did cancelled everything and asked to refund the whole amount, £305.99
Did wait a couple of days thought they might been sorting out the website for monday or letting me know they will have it in stock stc...
Finished work on the monday went again on the O2 website, thinking i will have the refund soon i will order the watch again as it says it STILL IN STOCK.
Went through all the details again, press Pay and Order, select delivery date and time, Tuesday by 10.30am. So it is the same again £305.99 In total i paid £611.98
Next day just after 10.30am went to Live Chat again speak with the Floor Manager as well, find out of course ITS OUT OPF STOCK AGAIN!! /website still saying in stock/
Also saying they cant refund the money so i have to call O2 and as for cancell and refund the whole thing. Sorted!
The gentleman in the phone said they wont take any money off from my debit card till the order is not complete... so my order what i ordered first time its still in pending, so i dont have acces to the money..
the second paymant went throug meaning to me it is a complete order... anyway
Maybe I impatient, BUT
if they cant make the website right and if people still telling me order it again i think its just unfair with me...
that was my very first shopping from O2 and it was unpleasent, hope they will get it right for ther new and existing costumers, as i wont order anything from tham again.
Really hope they will respons for this and make sure everyone at O2 on the same page, and at least knowing their stock availability.