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O2 Ask is closing

Martin-O2
Community Manager
Community Manager
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Hi everyone, 

 

We firstly want to thank all O2 Community members who were involved in our initial beta trials of O2 Ask, and hope you continue to take us up on any future betas, tests or trials on the O2 Community as your feedback, as always, is invaluable in helping us shape our products and services. We will begin introducing key features from O2 Ask, such as Aura, to the My O2 app for all customers.

 

In the meantime, O2 Ask users can keep track of their account via the My O2 app or online at http://www.o2.co.uk/myo2. O2 Ask will close from 28 March 2019.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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adamtemp64
Level 66: Unequalled
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Sorry @Martin-O2 yet another o2 product bites the dust 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 9
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jonsie
Level 94: Supreme
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So .... Its not available to download now unless you have the beta. Are they actually going to persevere with this app and then make it available to all? Why not introduce wifi calling and texts again and then the app would be useful again because at the moment it just mirrors My O2  

Message 3 of 9
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Cleoriff
Level 94: Supreme
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I deleted it ages ago when it became unfit for purpose...

*The Game Is On*

Girl in a jacket
Message 4 of 9
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Anonymous
Not applicable
I deleted it after trialling as it was no longer useful so this is one app I won’t be missing
Message 5 of 9
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MI5
Level 94: Supreme
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I never could use it anyway!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 9
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liggerz87
Level 19: Quirky
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I used it for bit then heard it got cancelled so didn't bother
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a_hcir
Level 5: Ponderer
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@Cleoriff wrote:

I deleted it ages ago when it became unfit for purpose...


Hilarious, I've had it hanging around but what's the point when it does nothing that My O2 does??

 

Well done O2...  

Message 8 of 9
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Anonymous
Not applicable
It used to be WiFi Calling & sms over WiFi but then they removed the sms features that people needed
Message 9 of 9
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