on 17-04-2014 16:33 - last edited on 17-04-2014 16:44 by Abs
Hey Guys,
Our Network is a topic that is dear to the hearts of all of us here in O2 as well as to our customers.
We recently shared with you some of our Network stats and reinforced our overall commitment to strengthening our Network over the next few years here - and now we’re taking that a little further with you guys on the Community.
We’re having a ‘Networks’ Virtual Interview!
This is a no holds barred opportunity to ask some of our most Senior techies about our Network and our future plans.
We have the fabulous Andy Conway and Brendan O'Reilly (and some of their teams) who look after the quality of our Network and oversee our future rollout plans.
This is not just a 4G Virtual Interview. Our focus is just as much on our 2G and 3G networks as well, so we want to talk about all of that as well.
We’re currently updating all of our Network throughout the UK as part of a huge modernisation programme – building a better experience for our entire customer base of 23 million.
Check out this EXCLUSIVE video with an insider view for all you guys in the Community.
The Virtual Interview will be held on the 30th of April between 12 and 1pm
To have your question answered, please make a reply post in this thread. Also, if you could write your question in bold font, it will help us to find them easily.
Remember no question is silly even if it may seem obvious so please ask away!
Thanks
Brad
17-04-2014 16:39 - edited 17-04-2014 17:05
17-04-2014 16:39 - edited 17-04-2014 17:05
Thanks @Anonymous
As a long time customer in a rural location but on a major road the A30 somerset dorset borders we are in a 3g not spot along with alot of the villages along the a30 in dorset and somerset .
Our Village Henstridge is one of the larger parishes in south somerset are there plans to bring us 3g as part of the 200 areas that will get 3g for the first time ? Also what about rural 4g as a business buying the po pup office would be handy for adsl failures!
17-04-2014 16:40 - edited 24-04-2014 09:17
17-04-2014 16:40 - edited 24-04-2014 09:17
on 17-04-2014 17:26
on 17-04-2014 18:26
on 17-04-2014 18:26
Hello Brad,
I just wanted to ask is O2 ever going to give more than 8gb data or go unlimited any time soon?
on 17-04-2014 19:19
on 17-04-2014 19:19
on 17-04-2014 19:21
on 17-04-2014 19:21
on 17-04-2014 19:27
on 17-04-2014 19:27
17-04-2014 19:35 - edited 17-04-2014 19:38
17-04-2014 19:35 - edited 17-04-2014 19:38
Hi Brad
Similar to Adam's question, my disabled OH lives on the Surrey Kent borders in the Tandridge district just a mile and a quarter from the M25. When there I can only ever get a 2g signal on O2 and sometimes not even that. That persists even when back on the M25 motorway usually until the M23 Junction. Is this area within the 98% coverage commitment O2 gave for the 4G spectrum bid?
Other networks are as bad with no service to occasional 3G so not an option either.
Also when in Woolacombe, Devon I only get 2g calls only (no data service), so similarly is this an area to be upgraded?
on 17-04-2014 19:52
on 17-04-2014 19:52
Can O2 publish a list of areas and dates when upgrades to 3G/4G and a possible roll out schedule rather than 'by the end of whatever year'?