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SianTD
Level 1: Joiner
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How do I get wifi booster

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pgn
Level 76: Forum Legend
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You need to use the VM Connect app and test your WiFi signal in various parts of your house, @SianTD - if signal is poor in any area, after the app has optimised your VM WAN Router, you may be entitled to up to 3 WiFi pods: 

https://home.virginmedia.com/virgin-tv-edit/tips-and-tricks/boost-your-wifi-with-virgin-media-intell...

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Enlli
Level 66: Unequalled
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Through Virgin. 151 from a Virgin Landline or 0345 4541111 from any other phone.

All info here

https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/boost-your-wifi-with-virgin-media-intelli...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 76: Forum Legend
  • 37497 Posts
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  • 1706 Solutions
Registered:

You need to use the VM Connect app and test your WiFi signal in various parts of your house, @SianTD - if signal is poor in any area, after the app has optimised your VM WAN Router, you may be entitled to up to 3 WiFi pods: 

https://home.virginmedia.com/virgin-tv-edit/tips-and-tricks/boost-your-wifi-with-virgin-media-intell...

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