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change plan

StuLux
Level 1: Joiner
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Following recent increases to my current plan I'm looking to save money.  My account says that I can upgrade today and, included in the options is a SIM only deal for £17.99 per month including 12GB data.  As I use very little data each month this plan suits me but when I choose this option (and indeed any other option, including unlimited data, which is what I have now) it says that "Sorry, as you're no longer eligible for supercharge benefits your new plan won't include Volt boosts like double data and travel benefits."  It's not clear what this actually means as the 12GB plan does appear to include "Roam at no extra cost in 75 destinations worldwide, including the EU, the USA, Australia and Mexico." which is important to me.  What benefits would I actually be losing by 'downgrading' to this plan (other than losing unlimited data)? 

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MI5
Level 94: Supreme
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@StuLux 

If the benefits come with the actual tariff, you will keep them, but if not, the Volt free add ons will be removed.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@StuLux 

If the benefits come with the actual tariff, you will keep them, but if not, the Volt free add ons will be removed.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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Have a look at https://www.uswitch.com/mobiles/compare/sim_only_deals/?inset-cookie-banner&utm_accountid=5303720174...

Some deals far cheaper and you can take them as an upgrade

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Enlli wrote:

Have a look at https://www.uswitch.com/mobiles/compare/sim_only_deals/?inset-cookie-banner&utm_accountid=5303720174...

Some deals far cheaper and you can take them as an upgrade


None of which give travel inclusive (OP requirement) outside of Volt benefits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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