O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I’ve not requested any change to my account and suddenly received this message from o2: Just confirming we've now added your 10GB Volt Double Data Boost, Volt O2 Travel Inclusive Zone. This is part of your supercharged benefits with Virgin Media. You...
What benefits do i get for being both a Virgin Media and O2 customer?
Hi I recently spoke to a customer service advisor at virgin media about the broadband issues at our home. He said as my husband is registered with them and I have an o2 account we would be eligible for volt benefits and get WiFi boosters but it’s sti...
I hope someone can help me please.I had the most awful experience with O2, porting my number and setting up my VOLT contract with Virgin Media (VM) and I just dread going through any of that again.The contract with VM was for 24 months, but the contr...
I’ve recently installed virgin media in my home and cannot find how to activate the volt benefits on my mobile. When I search help diverts me to sign in to my o2 which I’m already signed into and send me in circles with no solution.
According to my O2 account I am subscribed to volt but am unable to connect to the travel inclusive zone. Arrived in New Zealand and been trying to speak to someone without success. Help!!!!
I am o2 and virgin customer. Registered for Volt. Despite requests to virgin and numerous failed calls to o2 I still do not have the WiFi pods. Needed to improve WiFi dead spots in the home.
I’ve changed over and now have the volt package combined with my virgin WiFi and a o2 SIM card for data, is it possible to upgrade my handset with o2 and if so how would the billing work with the data etc?
I haven’t received my supercharge benefits as promised ie. Double Data on this device
Hi.I took a trip to the USA in November and I thought my Volt enabled account would cover my for "O2 Travel Inclusive Zone" roaming. I've ended up being charged 4 lots of O2 Travel Bolt'ons as my phone did not "roam" in the states, ended up having to...
