O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I have an 02 mobile phone contract and also have virgin media broadband at my home address. How do I access Volt?
Had confirmation email that I am signed up to Volt, but the double data bonus is not showing on MyO2. Is there a delay before this kicks in ?
Upgraded my virgin account to an enhanced package.had free sim with last package and Was promised free sim again never arrived. Been in touch 8 times. been on line, been in o2 shop. No one can help me !!!
My wife purchased a new pay monthly mobile phone on 14 July. As we are also on Virgin media I contacted Virgin and they updated our broadband speed there and then, but my wife mobile data has not been updated. Can you please advise what we should do ...
I've ordered a package and requested delivery on 25 Aug. While the VM internet is arriving correctly at that date, but am very surprised that O2 has already sent me a sim card - more than 20 days before the specified date. It is a mess because I have...
Just signed up with o2 as part of my virgin package, finding coverage / data etc poor in certain areas of Brum . When I check local signal towers I’m informed there is a problem but this never changes . My company work iPad also works on o2 and the i...
I have recently acquired an O2 sim from Virgin with the Volt package. I'm currently with 3, can I use the O2 sim as an eSim in my S22 (it does support dual Sim/eSim) and if so how do I go about this?
We joined virgin media on the 20/5/22 having signed up on a volt bundle where the o2 sim was mandatory, and whilst I didn’t want to leave my old mobile carrier, I transferred because it didn’t want to effectively be paying twice. Our virgin service h...
It states within 14 days volt will be activated, I have no change as yet?
Hi guys, I am using an old virgin media sim from the Oompha bundle which I have now switched to the ultimate volt bundle. Now I have a O2 sim with a new number. The virgin sim is still working. Do I need to request a pac code or will O2 automatically...
