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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 69286 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 6692 Views
  • 12 replies
  • 4 kudos

Resolved! disney+ after free 3 months

Hi! As im a new costumer i got 3 Months Disney+ for free. its 7.99 after it. My question the 2 off is available for me as well or only those people who didnt got any months for free?If not its should be cheaper cancel the auto renew and register 1 ye...

Ogre66 by Level 2: Apprentice
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  • 2 replies
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Resolved! Cancelling Virgin Media Volt

Am with virgin media and o2. If I leave VM does that mean leaving o2 as well. If not what are the changes to my o2 account.

cujamesie by Level 1: Joiner
  • 654 Views
  • 2 replies
  • 0 kudos

Resolved! Email address on my account is incorrect

Hi The email attached to my phone is lulian.benson**Personal info** My actual email is Julian.benson**Personal info** . Can this be changed as i cannot appear to do this myself. I am happy to create a new account with an alternative email julianbenso...

Jules1974 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! International Roaming

Hello, I'm a volt customer and just landed in the USA. Please could you confirm my situation regarding roaming in the USA and whether my UK allowance is applied here?

RBar by Level 1: Joiner
  • 403 Views
  • 3 replies
  • 0 kudos

Resolved! o2 volt

I'm a o2 pay monthly customer and my uncle has a virgin broadband in the house where we live, can I benefit from o2 volt and have more data on my o2 phone contract?

Thierry by Level 1: Joiner
  • 401 Views
  • 2 replies
  • 0 kudos

02 price increases - linked VM Broadband account

My VM contract runs to 22 June 2023 and no changes in price since it started. Second increase from 02 coming in April 2023 for the "free sim". Can I reduce the 02 sim package, do not need FULL free calls, sms unlimited data etc for the next 3 months ...

Qwakuk by Level 1: Joiner
  • 629 Views
  • 8 replies
  • 0 kudos

Resolved! Call uk from New Zealand

Can I call uk from New Zealand for free with the travel zone bolt on 

Resolved! How long to wait for Volt?

Hello Virgin media customer and I joined O2 recently, one of the main deciding factors in joining was the volt benefits. But i've been active for 3 days now and still no volt. No increase in Virgin Media, no increase in data on the O2 phone contract ...

lordxenu by Level 1: Joiner
  • 1421 Views
  • 5 replies
  • 0 kudos

Resolved! Volt

Hi Do I still get the same virgin benefits if the virgin contract is in my sisters name? Thanks

Fiz1 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos