O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Hello, Apologies my fist post being a problem, I've read through lots of posts but am not sure what i do best now. I cancelled my virgin package in February on the day of installation [they wanted to drill holes to install multi room] and was told I ...
I am moving house and would like to use the Ultimate Volt Bundle which includes an O2 Unlimited SIM in the price. I currently have a SIM only contract with O2 that expires June 2024. Would I have to pay an early contract termination fee in order to s...
Can you tell me how I am covered for using my phone in United States? I have 2 phones on my account. xxxxxxxxxx snd xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Why is Volts not activated in my big in media account, no extra broadband speed.
I am currently with Sky for broadband, TV and Landline and I am with O2 for my mobile.I am wanting to switch everything to Virgin Media O2. Do I contact Virgin Media or O2. Prior to Virgin Media merging with O2 I would have contacted VM to do the swi...
I need to cancel my Disney + as part of my Volt package. How?
Hi,After receiving a letter from Virgin allowing me to cancel due to the recent price rise. I rang to do that on 3rd April stating the O2 sim was to be cancelled as well. However money was still taken from my account for the bext couple of months by ...
I recently paid off my device plan for my phone. With that they said that they would lower my monthly sim payments whilst retaining the double data for VOLT. However this hasn't been the case. Note that the plan has not changed at all, i simply paid ...
Hello Last week I changed on to a new sim monthly deal through uswitch. I chose one that advertised volt benefits and it showed this when I went through checkout (sim deal for 30GB with boost up to 60GB). My data allowance is only showing 30GB at the...
Hi I’m a virgin media and o2 customer I’m getting an increase in download and upload speeds on my virgin media broadband but I’m not getting an increase in my day allowance from o2
