Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

27303-VMO2-Q1-Launch-OOH-48s-MASTER_BANNER3.jpg Banner1.png Banner2.png Community_STS_UPDATED2_01.png
Chris_K by Former Staff
  • 65162 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

MartinO2_0-1649956593203.jpeg
Martin-O2 by Former Staff
  • 6084 Views
  • 12 replies
  • 4 kudos

Resolved! Check account is actually cancelled?

Helloi cancelled my volt account last October when I changed my virgin media package, everything was fine (I thought)until todayi got an alert on my credit checking app saying my O2 account was reactivated…I never asked for this, I have no account wi...

Faerie by Level 1: Joiner
  • 162 Views
  • 7 replies
  • 0 kudos

Virgin Media package deal missing my o2 SIM?

Hi, can any of the team help me with the following please? I recently renewed my home Phone/Broadband/TV package with VirginMedia when a sales person rang me offering the same package I was on for more or less the same price, she also promised I woul...

JP2024 by Level 1: Joiner
  • 94 Views
  • 3 replies
  • 0 kudos

Account

Recently moved house & virgin media offered me a new deal with the sim still included, it’s now saying I’ve used to data but I haven’t had my personal data on for days as I only use WiFi. Last time I checked I have over 6gb left. I’ve logged on and i...

Briony1 by Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos

cant access 02

i recently had account swapped from virgin to O2. im trying to find when my contract is due to end, however cant access my old virgin account, cant access my O2 account. cant call from mobile as its broken. dont have landline. chat bot is useless.

millie110 by Level 1: Joiner
  • 182 Views
  • 4 replies
  • 0 kudos

Resolved! How do I request free wifi booster

I have the Volt boost package as I have both o2 and virgin media. I need wifi boosters for my home. Can you please tell me how I get these?

Evielb by Level 1: Joiner
  • 460 Views
  • 7 replies
  • 0 kudos

Resolved! Volt

How do I get my boosters to increase WiFi coverage In my home

Resolved! volt benefit not applied

I am a customer with Virgin Media who supplied me the o2 sim on a volt package, however my data is 2gb rather than 4gb

avaeroh by Level 1: Joiner
  • 258 Views
  • 6 replies
  • 0 kudos

Rouge payments

Hello,Community please help!! In November 2023, I discovered an unauthorized charge on my account from O2. After approximately 35 hours of phone calls and visits to two different O2 stores, I've gathered some information but haven't found anyone able...

Rd77 by Level 1: Joiner
  • 362 Views
  • 7 replies
  • 0 kudos

Resolved! volt

How do I get wifi booster

SianTD by Level 1: Joiner
  • 150 Views
  • 2 replies
  • 0 kudos

Resolved! Additional sim card

I HAVE RECENTLY SWITCH TO VIRGIN MOBILE AND THE VOLT SIM COMBO. IS IT POSSIBLE TO GET A SECOND SIM CARD FO ANOTHER FAMILY MEMBER

Andyl33 by Level 1: Joiner
  • 194 Views
  • 2 replies
  • 0 kudos