on 04-02-2024 00:14
According to my O2 account I am subscribed to volt but am unable to connect to the travel inclusive zone. Arrived in New Zealand and been trying to speak to someone without success. Help!!!!
on 04-02-2024 00:34
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
on 04-02-2024 00:41
Do you have the Travel Inclusive bolt on in My O2? @Steve3709