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Volt wifi pods

KP1n_5311
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I am o2 and virgin customer. Registered for Volt. Despite requests to virgin and numerous failed calls to o2 I still do not have the WiFi pods. Needed to improve WiFi dead spots in the home.

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madasaf1sh
Level 76: Forum Legend
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@KP1n_5311 


The WiFi Pods have nothing to do with o2. you need to preserve with Virgin (on 0345 454 1111) as they are the ones who deal with the PODS. 

You also need to have gone through the process on the Virgin App... 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10199 Posts
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Registered:

@KP1n_5311 


The WiFi Pods have nothing to do with o2. you need to preserve with Virgin (on 0345 454 1111) as they are the ones who deal with the PODS. 

You also need to have gone through the process on the Virgin App... 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@KP1n_5311 

Follow the routine in the connect app and it will order them for you automatically Virgin Media Connect App | Everything You Need to Know

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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