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Volt double data not applied

Stublee
Level 1: Joiner
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I had double data applied with Volt  for last 2 months on monthly plan . Then received an offer for 3gb  extra data than what I was getting before with the double data applied  for extra £2 pm I accepted after confirming I would still get my double data on this new tariff . However double data hasn't been applied at the start of this new tariff .

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MI5
Level 94: Supreme
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@Stublee 

It can take up to 10 days to be doubled after a tariff change Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147607 Posts
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  • 28344 Solutions
Registered:

@Stublee 

It can take up to 10 days to be doubled after a tariff change Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 66: Unequalled
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It will reappear. Usually 10 to 14 days after changing tariff 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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