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Volt benefits when account holders for O2 and Virgin are different

Grantissimo
Level 1: Joiner
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Hi,

 

In my house I am the O2 account holder and my father is the virgin media account holder but when following the FAQs for setting up volt I feel stuck in a loop as when I go from my side it says join virgin media but he already has.

 

Is there a guide anywhere on how to do this easily as it is very confusing and we want to get the benefit of it.

 

Thanks 

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Enlli
Level 66: Unequalled
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We have this. See if it helps

Volt Megaguide 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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