Solved: O2 bill

waka777 · ‎08-06-2022

Just signed up to new VM volt package, received a bill from O2 for £25 for period 07/06/22 to 07/06/22 why am I being charged £25 when I haven't even started using my O2 sim?.

MI5 · ‎08-06-2022

@waka777

Your account is activated at the point of order and you pay a month in advance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-06-2022

@waka777

Your account is activated at the point of order and you pay a month in advance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

O2 bill

Lowest monthly tariff eligible for vault benefits

new sim

volt

O2 travel and volt benefits

Change of plan